SERVICES IN THIS COUNTY

Accessibility Statement

Last Updated: [24-06-2026]

Elite Floor Crafters is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for all visitors and apply relevant accessibility standards to our website at https://www.elitefloorcrafters.com.


Our Commitment

Elite Floor Crafters strives to make our website accessible to everyone, including people who use assistive technologies such as screen readers, keyboard navigation, voice control, magnification software, and alternative input devices. We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, published by the World Wide Web Consortium (W3C).

These guidelines explain how to make web content more accessible to people with a range of disabilities, including visual, auditory, physical, cognitive, and neurological disabilities. Conforming to these guidelines helps us serve all of our customers, including the significant portion of our service area in The Villages, Sumter County, and surrounding Central Florida communities where many residents use or may need assistive technologies.

Technical Specifications
The Elite Floor Crafters website relies on the following technologies for conformance with WCAG 2.1 Level AA:

  • HTML
  • CSS
  • JavaScript

These technologies are relied upon for conformance. We use the following assistive technology compatibility targets:

  • Screen readers: NVDA and VoiceOver on current browser versions
  • Keyboard navigation: full keyboard operability without requiring a mouse
  • Color contrast: minimum 4.5:1 ratio for normal text, 3:1 for large text, per WCAG 2.1 Level AA requirements


Current Accessibility Status

We believe our website is substantially conformant with WCAG 2.1 Level AA. We have worked to ensure that:

  • All images include descriptive alternative text
  • All form fields are labeled clearly and are operable by keyboard
  • Color is not used as the sole means of conveying information
  • Text can be resized up to 200% without loss of content or functionality
  • The site is navigable by keyboard throughout
  • Headings are used in a logical, hierarchical order
  • Links are descriptive and make sense out of context
  • Video content includes captions where applicable

What We Are Working On
Digital accessibility is an ongoing effort. We regularly review our website for accessibility issues and work to address them. Current and ongoing accessibility efforts include:

  • Regular accessibility audits using automated testing tools and manual review
  • Training for anyone involved in website content creation on accessibility best practices
  • Reviewing third-party embedded tools (such as our scheduling calendar and contact forms) for accessibility compliance
  • Ensuring that any new content added to the website meets WCAG 2.1 Level AA standards before publication

Alternative Access
If you need information from our website in a different format, or if you encounter barriers that prevent you from accessing any part of the site, we provide the following alternative ways to reach us:

ALTERNATIVE CONTACT OPTIONS

Call or Text: 352-520-9400. We are happy to answer questions about our services, schedule a consultation, or provide information available on the website by phone.

Email: elite@elitefloorcrafters.com We will respond to accessibility-related requests within 2 business days.
Mail: 1115 Northwest 4th Avenue, Ocala, FL 34475

For individuals with hearing impairments: Florida Relay Service is available at 711 for TTY/TDD communications.
We will work to provide the information you need in a format that works for you and to respond to accessibility requests within 2 business days.

Feedback and Accessibility Reporting
We welcome feedback on the accessibility of our website. If you experience barriers that prevent you from accessing any content or functionality on the site, please let us know. Your feedback helps us improve.

When reporting an accessibility issue, it is helpful to include:

  • The web address (URL) of the page where you experienced the barrier
  • A description of the problem you encountered
  • The assistive technology and browser you were using, if applicable
    Your contact information if you would like us to follow up

Please contact us using any of the methods listed in the Alternative Access section above. We will acknowledge your report within 2 business days and work to resolve confirmed accessibility barriers as promptly as possible.

Formal Accessibility Complaints
If you are not satisfied with our response to your accessibility feedback, you may contact the following external bodies:

  • U.S. Department of Justice, Civil Rights Division: https://www.ada.gov/filing-a-complaint/
  • U.S. Access Board: https://www.access-board.gov/contact/

We are committed to resolving accessibility issues promptly and directly and encourage you to contact us first so we can address your concern.

Third-Party Content
Our website includes content and tools provided by third parties, including embedded scheduling calendars, maps, and contact form platforms. While we work with our third-party providers to ensure accessibility, we cannot fully control the accessibility of third-party content. If you encounter accessibility barriers in third-party content on our site, please contact us and we will work to provide an accessible alternative.

Physical Accessibility
For questions about physical accessibility at our business location at 1115 Northwest 4th Avenue, Ocala, FL 34475, please contact us at 352-520-9400. All in-home consultations are conducted at your property, which eliminates accessibility concerns related to visiting our office for most customers.

Standards Reference
This accessibility statement references the following standards and guidelines:

  •  Web Content Accessibility Guidelines (WCAG) 2.1 Level AA,  published by the World Wide Web Consortium: https://www.w3.org/TR/WCAG21/
  • Americans with Disabilities Act (ADA)
  • Section 508 of the Rehabilitation Act of 1973

Contact Us About Accessibility
Business Name:
Elite Floor Crafters
Owner: Joshua Smith
Address: 1115 Northwest 4th Avenue, Ocala, FL 34475
Phone / Text: 352-520-9400
Email: elite@elitefloorcrafters.com
Florida Relay (TTY/TDD): 711
Response time: We will acknowledge accessibility requests within 2 business days.