Terms of Service

By accessing or using the Website, or by requesting information, a quote, or an appointment from us, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, please do not use the Website or submit information to us.

We may update these Terms from time to time. The version posted on the Website at the time you use it applies to that use.

Elite Floor Crafters provides flooring, kitchen, and bathroom remodeling services, along with related consultations, estimates, and installation. The Website lets you learn about our services, view products, and start the process by requesting a quote or booking an appointment.

The Website is an informational and lead-generation tool. It does not process online orders or payments, and submitting a request through the Website does not create a binding contract for services. Any project we perform is governed by a separate written agreement or contract that describes the scope, price, materials, timeline, and warranty for your specific project.

You must be at least 18 years old and able to enter into a binding agreement to use the Website and request our services. By using the Website, you represent that you meet these requirements and that the information you provide is accurate and complete.

Quotes and estimates provided through the Website, by phone, or in person are for planning purposes and are not a final contract. Pricing, availability, product selection, and timelines are subject to change based on your project, site conditions, measurements, material costs, and other factors confirmed during your consultation.

Requesting an appointment does not guarantee a specific date or time until we confirm it with you. We will contact you to schedule and to review the details of your project. Final terms are set out in the written agreement you sign before work begins.

Who is sending, and what to expect

These text messaging terms apply to SMS messages sent by Elite Floor Crafters Inc. When you provide your mobile number and opt in, you may receive text messages about your inquiry, appointment reminders, quotes and estimates, and service updates. If you separately opt in to marketing messages, you may also receive special offers, discounts, and service updates. Your consent to receive text messages is not a condition of purchasing any goods or services.

Opt out and support

You can cancel the SMS service at any time. Just text "STOP" to any message you receive from us at 352-520-9400. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@elitefloorcrafters.com or 352-520-9400.

Carrier liability

Carriers are not liable for delayed or undelivered messages.

Message frequency and rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy

If you have any questions regarding privacy, please read our privacy policy: https://www.elitefloorcrafters.com/privacy-policy

Email communications

When you provide your email address, you agree that we may send you transactional email about your project and, if you have chosen to receive it, promotional email. You can unsubscribe from promotional email at any time using the link in those messages.

We may offer financing options through third-party lenders, including Synchrony. Financing is provided, approved, and serviced by the lender, not by Elite Floor Crafters, and is subject to the lender's terms, rates, and credit approval. If you choose to apply, you will do so on the lender's own website under its terms and privacy policy. We are not responsible for the lender's decisions, terms, or handling of your information.

The Website and its content, including text, graphics, logos, images, project photos, and design, are owned by Elite Floor Crafters or our licensors and are protected by intellectual property laws. You may view and use the Website for your own personal, non-commercial purposes related to learning about and requesting our services.

You may not copy, reproduce, distribute, modify, or create derivative works from our content, or use our name or logo, without our prior written permission.

You agree to use the Website lawfully and not to:

• Submit false, misleading, or fraudulent information
• Interfere with or disrupt the Website, its security, or its servers
• Attempt to gain unauthorized access to any part of the Website or related systems
• Use automated tools to scrape, harvest, or collect data from the Website
• Use the Website to transmit harmful code or to harass, abuse, or harm others
• Violate any applicable law or the rights of any third party

The Website may include links to third-party websites, tools, and services that we do not own or control, such as financing providers and social media platforms. We provide these links for convenience only. We are not responsible for the content, products, policies, or practices of any third party, and your use of those services is governed by their own terms.

The Website is provided on an "as is" and "as available" basis. While we work to keep information accurate and current, we do not warrant that the Website will be error-free, uninterrupted, secure, or free of harmful components, or that any product images, descriptions, pricing, or availability shown are complete or current.

To the fullest extent permitted by law, we disclaim all warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, with respect to the Website. This disclaimer applies to the Website itself and does not limit any written warranty we may provide in a signed agreement for a specific project.

To the fullest extent permitted by law, Elite Floor Crafters and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or related to your use of the Website, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits any rights or remedies you may have under a signed agreement for a specific project or under any law that cannot be waived.

You agree to indemnify and hold harmless Elite Floor Crafters and its owners, employees, and contractors from any claims, damages, losses, and expenses, including reasonable attorney's fees, arising out of your misuse of the Website, your violation of these Terms, or your violation of any law or the rights of a third party.

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law rules. Any dispute arising out of or relating to these Terms or your use of the Website will be brought exclusively in the state or federal courts located in Marion County, Florida, and you consent to the jurisdiction of those courts.

Before filing any claim, we encourage you to contact us so we can try to resolve the matter directly.

We may revise these Terms at any time by posting an updated version on the Website with a new effective date. Your continued use of the Website after changes are posted means you accept the revised Terms.

If any provision of these Terms is found to be unenforceable, the remaining provisions will stay in full effect. These Terms, together with our Privacy Policy and any signed project agreement, make up the entire agreement between you and Elite Floor Crafters regarding the Website.